Relocation: What to Ask Potential Movers

Finding the right moving company for your upcoming household relocation is essential. The moving company you choose can make your relocation smooth and successful or chaotic and stressful. Finding the right moving company starts with vetting businesses by asking them questions.

Asking the right questions can reveal important things about the company’s values, operations, and experience with that company if you hire them. As you vet moving companies, you must ask them probing questions about how they do business. Below are some examples of the kinds of questions that can help you make a decision.

1. How long have you been in business?

The length of time a company has been in business can impact its operations in various ways. The older a company is, the more time it’s had to discover the potential pitfalls of its processes and the longer its management and leadership have had to find new ways to solve problems. This operational maturity is essential in a moving company, which relies heavily on logistics to keep its business running properly.

2. What kind of moving services do you offer?

Some relocation companies only offer local moving, while others offer local and intrastate moving. Others still may provide a full range of local, intrastate, and interstate moving services and full-service relocation. You may have yet to decide what type of moving services you need, but whether you have or not, it’s essential to know what kind of services you can get from each moving company you’re vetting.

3. How long will it take for my items to be delivered?

Moving companies will often manage relocations for many clients at one time. Getting their deliveries from point A to point B can be more complicated.

If you’re undergoing a long-distance relocation, it’s unlikely that your moving company will drive your stuff directly from the pick-up point to the drop-off point. There may be several steps in between pick-up and delivery. The result could be a wait for your items to be delivered. It’s essential to know how long you can expect that wait to be so that you can plan accordingly.

4. Do you have references?

Any good moving company should have references from previous satisfied customers. Even companies that are brand new should have references because the company’s leadership should have experience in the industry. If a moving company cannot furnish references, ask yourself why. This could be a red flag.

5. Do you have experience with my specific type of relocation?

Considering there are many different types of relocations, hiring a company with experience with the kind of relocation you’ll be hiring them to perform is vital. If the moving company is inexperienced with your type of relocation, it may be a good idea to check out others. Every relocation is different, and finding a moving company with expertise in the relocation you need is crucial.

Call today to schedule a consultation.

If you’re moving, it’s vital to hire an experienced moving company to do the job. Contact us today to schedule a consultation for your upcoming relocation.


We are open for business as usual while we prioritize the health of our customers and employees above all else. We also offer virtual surveys for all of our customers so you can receive a quote while staying at home and practicing social distancing. Read more about our COVID-19 safety precautions and a word from our President and CEO.